Using metrics to measure team productivity can be a powerful tool for achieving business objectives. However, it’s important to approach metrics with a clear understanding of what you hope to achieve and to use them in a way that promotes a healthy team culture.
For example, rather than using metrics to target and eliminate underperforming team members, leaders should focus on metrics that help the entire team improve their performance and achieve their goals. Some common healthy objectives for using metrics include increasing speed of delivery, improving predictability, enhancing quality, and promoting team happiness and innovation.